Dawn Burrow

Review of Diamond Property Management, L...

Beware the positive reviews are from employees of ...

Beware the positive reviews are from employees of Diamond Realty Property Management. I would never, ever refer someone to rent from Diamond. Inititially, we were shown a south Bossier property 4207 Kenny Street to be exact.. It had a hole in the ceiling of the master bedroom and patchwork in the ceiling of a second bedroom. The carpet was new but the lowest grade- with nails poking out between the seams. We were assured the house would be move in ready. Instead, we foolishly signed the lease before a walk through. Under the cupboards in the kitchen there is no drywall that separates your dishes to the inner part of home. There was dirt all over the cupboard floor and mouse/rat droppings. I had to bleach and deep clean. The storage shed in the back was filled with items and so was the laundry room. The laundry room had a broken refrigerator filled with rat poison and no cleaning was done at all. The msintenance guy at the time said he did not have time to move any of it because he was leaving for a job as a pastor and that we would have to just clean it out. We really had no where else to go and even though frustrating, we cleaned what we could and moved on. We paid all our rent on time. Upon move out, we had to move out due to a job transfer but we prepaid all of what we owed up front. We paid all our utilities. My point is we were great tenants. Throughout living there when we called for a broken window that was cracked when we moved in the window eventually broke all the way leaving a hole, when we realized the cracks in the front door were so wide you could see the sunlight, when every window was nailed shut, when the roof leaked, a/c broke twice in 90 plus heat, bathroom backed up..you name it the list goes on. We were patient with the wait and stunned by the lack of repair. The door was painted- the toilet back up and water leak to my daughters room- air dried- no blowers. The time to wait for repairs, sometimes days. I think you get the point. And to top it off we received only half our deposit and they charged us $150 cleaning fee to make the house move in ready. I just have to say if you rent from these guys take photos, document everything and follow-up. All things we wished we would have done. We were taken advantage of and would never rent with them if we moved back. One smart, prepared tenant may just have legal standing someday.