Unfortunately not a good stay at all as we were gi...

Unfortunately not a good stay at all as we were given a room that did not have hot water readily available. I was not made aware of this issue upon check in. The first 2 phone calls to the front desk I was told engineering was fixing it. Then the 3rd phone call I was told that because of the low occupancy, the hot water was not flowing to my room so I had to call the front desk every time I needed them to run the hot water. I was never given the option to switch rooms and was never proactively offered any type of compensation for the inconvenience. At check out I discussed the issue with a supervisor and was offered a WOH point credit to my membership, which I did receive 5k points (equal to a one stay at that property). Being a loyal globalist member, I've never been more disappointed in Hyatt than I was for that stay and I felt the situation was handled very poorly.