Just purchased a 2019 959 Panigale in Arctic White...

Just purchased a 2019 959 Panigale in Arctic White and couldn t be more excited. I worked with Jesse throughout the sales process and he was terrific...very accommodating, responsive, and knowledgeable. I thought I received a fair price considering a NYC Ducati dealer. I took fairly quick delivery and paid a reasonable cost for home delivery as well (am awaiting delivery). I hope the service experience is just as good as the sales experience (we ll see). Go see Jesse for all your Ducati needs.

I have only two minor complaints - one of which is the store in the middle of summer is not air conditioned so it can get a bit hot while trying on riding jackets and pants. And the other is I thought the riding gear and apparel they carried was limited to Ducati and some items I liked were not in stock. I didn t end up purchasing any gear from them, but Jake was very helpful and patient with me so thank you, Jake.

So I am a pretty detail-oriented guy...my bike was delivered this past weekend and it looks great, but they could ve detailed the bike prior to delivery and the tank pad I purchased in-store was left off and needs to be shipped to me instead. They said they would take care of both during the sales process so this is simply about not following through and executing. Am adjusting my rating to 4 stars instead of 5.