Ryne Hagan

Review of Lambert-St. Louis Internationa...

Had a two and half hour flight from vegas with FRO...

Had a two and half hour flight from vegas with FRONTIER. Waited over and hour for someone to push a few buttons to get my over sized luggage which was two car seats for my neice and nephew. We first went to baggage services and were met with a response of "We're not open". So we went to the nezt employee we could find who told us we had to go to ticketing area to get them to bring someone down to push the few buttons liberating the car seats. At the ticketing area they told us that the people being checked in were priority and we'd have to wait for them to finish. Finally a saint of a woman named Ingrid grabs our attention and goes down and frees the car seats and we can finally start our 3 hour drive home. Will never fly FRONTIER again, this disregard for people is unacceptable.