Paul Bennett

Review of Purch

I purchased Bitdefender Anti-Virus 2016 software f...

I purchased Bitdefender Anti-Virus 2016 software for an old desktop running Vista and Internet Explorer 9.0, which is the highest IE version you can run on a Vista platform. I could not properly activate the software. Purchase Marketplace was very helpful, but had to turn the issue over to Bitdefender technical support who treated me badly. Two solution recommendations they made very quickly failed. I explained my situation to the folks at Purchase Marketplace, and within two days they refunded my money, and though they did nothing wrong, actually apologized for Bitdefender's poor customer service response! Wow!