My room was nice. BUT, on 4th July Weekend we chec...

My room was nice. BUT, on 4th July Weekend we checked in at 5 PM and the room was not ready. There were hundreds of guests with reservations waiting for a room . and That's when the checkout time is 11 Am and check-in time is 4 PM ( 5 hour difference !) .
I also saw few people putting something in pockets of front desk staffs and they were allotted rooms faster ! Cant believe if I saw Bribing ? Looked like a Welcome to LA warning !
Then when I checkout I find that my car ( valet parked) had lost its number plate ! They do an incident filing crap and I have no clue what to do with that incident report 2 days down the line .