The new location is elegant and pleasant. However,...

The new location is elegant and pleasant. However, the food and beer selection lacks detail and basic taste. I went to Okura's new location today and was disappointed from the time I sat on our table until I stepped out of the place. First, I was greeted by friendly staff and assigned a menu with missing pages and kid's writing on it. I asked for a new menu and the beer menu. The hostess told us they had more beers available than before. Not true. It seems the new beers are not yet available. So, I didn't get a beer that I was promised by the hostess. Disappointing. Next, I ordered a soup, roll and tempura. The soup arrived lukewarm, tempura was soggy and the roll mushy. I would have gotten the same food from a grocery store vendor. So, I try to eat our food and there is a lack of basic spices like soy sauce and ginger on our table. Had to wait a few minutes to get them.


The new building is elegant, the food eatable but will try to get a reimbursement for my gift card and go to a smaller, quieter and fresher place to eat quality Sushi.