Mike

Review of Spectrum Health Butterworth Ca...

Spectrum health as a whole is very well known for ...

Spectrum health as a whole is very well known for sending people to collections over small amounts of money without notice. I got sent to collections for less than $8.00 and it is because their bill pay system is so hard to use. Their system does not even tell you how much you owe and you have to have a bill to even find the record to pay to. They do not show all of your bills in one place, you have to search for every one and if you did not receive a bill that month you have to guess how much you owe. I did not receive a bill this month and when I tried to put in the payment amount that I normally do it only came up with an error message. The staff are usually good but their billing department is a scam!