On last week Monday, I came in to north cyrpress ...

On last week Monday, I came in to north cyrpress because I had fallen down the stairs in my home on that sunday and my back was killing me after I slept on it. I decided to go to North Cypress because it is much closer to me. I went in and wanted to see if I could get an X-ray because the pain had become unbearable. After I checked in, someone named Quan came in with a wheelchair to take me to examine me and to do my X-rays. Maybe he was new, or nervous, but he acted very unprofessional and almost like he didnt care about my pain. When I was in the wheelchair, I told him if he could slow down a little but he just kept almost rushing me while I was still in pain. When he started to do my X-rays he kept telling me to straighten up my back even though I told him why I was there (back pain) I told him that I was trying to stretch as much as possible but I could hear him laughing. I did not feel comfortable at all with that person. I think he needs to get trained and how to deal with patients who have back problems. We dont go there because it's fun, we go because we are worried and want to see what is going on.