Bob Antonsen Review of Genz-Ryan
We had air conditioning problems and had GR come o...
We had air conditioning problems and had GR come out to take a look and give an estimate. The tech who showed up was very nice and friendly. We have an air handler in the attic that was leaking, which he didn't even look at. He explained that he could take care of the issue for a price($1800) by filling the system with Freon and a leak repair, and we wouldn't have any problems for a long time after. We went ahead with the repairs. The repairs lasted one day and they failed. We called them to come back. They came a couple days later, a different tech, and said that the system is shot. He look at the coil in the attic and said he would have never tried to repir it. He said we would have to replace the entire system for $17,000. We asked for a receipt for the repairs that were done 3 different times and they failed to do so. We went with a different company that found a replacement secondary coil for $3,000 material and labor. I believe that Genz Ryan trains more to Sell than repair.
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