Selnika LeFever

Review of Holabird Sports

1 star for the shipping. 0 for everything else abo...

1 star for the shipping. 0 for everything else about this company. I bought a pair of sneakers for $130, they were half size too small after taking a short run around the block. I live in the city so it is just pavement. The bottom of the shoes were as worn as a short run around the block on cement. I stated that to customer service after them asking if I ran in them. Then they proceeded to allow me to return. I wanted to exchange but they told me they didn't have the next size up. So I said I'll just return. I bought the correct size at a different retailer. Then I received in the mail that they are giving me in-store credit for $130 instead of refunding me. After I called they told me the shoes were worn and they can't refund me. Not once did they mention over the phone that they had to assess the shoes before a refund. I would have waited for an exchange instead of buying elsewhere. Now I have a stupid credit where I don't need anything.

Also- the customer service were so rude, huge attitude, and so unhelpful. As an online retailer, this is the worst way to conduct business. Especially with sneakers. How else would you try out a running sneaker without running in them??

I will never recommend this store to anyone! DO NOT SHOP HERE!