Droo F

Review of Dons Bikes Rialto

Very friendly staff. they asked questions, listene...

Very friendly staff. they asked questions, listened and helped make the process easy. I bought 2 bikes for my kids and the salesperson (Ian) was attentive and engaging with my kids. he pulled down bikes and helped them choose which would be best for them. Even let them test them out in the parking lot to feel the different sizes. When deciding on style/color, he pulled up images and put side by side to help with the deciding process. The vibe in the shop, even during COVID was friendly and upbeat. there were some people that hung around the outside of the shop (other bike enthusiasts) that just helped with that neighborhood feeling. One bike was built but the other was freshly delivered so they had to build it. it was a quick turn around though and was able to pick up a little later in the day.