I blew a tire on PGBT on May 17th, and was stuck o...

I blew a tire on PGBT on May 17th, and was stuck on the shoulder of the road during rush hour. The roadside assistance through my insurance had a wait time of an hour and a half! I had been waiting about fifteen minutes when the NTTA Roadside Safety Service Specialist (Arebo Adem) showed up. He was very polite, put out safety cones, and changed my tire in a matter of minutes! When he told me it was free of charge, I was very surprised. When I offered to tip him, he said he couldn't take tips. So I told him I wanted to write a review. The incident # 33466, and his ID# 6027. NTTA is offering a great service, and this man was a lifesaver and a gentleman!