Will Smith

Review of The Stoned Crab

Amongst a group debate decided to go to the Stoned...

Amongst a group debate decided to go to the Stoned Crab for lunch today.
We were greeted and sat. Hostess wasn t rude but wasn t all that welcoming. Server was pleasant but wasn t service oriented. Most of the workers seemed like it was just a job & they were just going through the motions for a pay check. All of this so far may not seem like an issue for most but when I choose to patronize a service industry business I just expect decent service. Starting with the server greet...we weren t given a (name)so as to properly address her, There were no menu or app suggestions made, no real interaction and seemed she was trying to walk away as soon as she got to the table saying as least as possible. My drink was heavily watered down with little black specs floating around in the glass. Waved her down because we didn t know her (name) and no (name) tag was present. Ordered my burger medium and it was well well done. She walked by without stopping asking if everything was okay. During refills she always grabbed the glasses on the drinking rim. I asked for a refill and when she returned it was once again watered down with hair floating in it. I quickly brought it to her attention. She said ohhhhhhh, took the drink and yet again returned it watered down. Seems as though all she did was remove the hair and bring me back the same drink. Never addressed the hair, apologized or alerted management. I just expected a little more from The Stoned Crab. This is cheap fast food so get ride of the cheap fast food service standards.