Dear Sir,

Dear Sir,
Thank you for taking the time to read this letter, please pass it on to the necessary party, or let me know ,where to direct this too.
SECOND LIFE -Homepage :-
' Experience endless surprises (def. astonishing ),unexpected delights (def. enjoy ) , in a world created and imagined by people like you '
It goes on to say :- ' Fun noteworthy places to visit '.
This includes creating a 'Live Music Venue' 'fun noteworthy places to visit' , spending thousands of linden dollars . Filming creativity , to 'delight' in their music and to give the performers and venue owners the pleasure of seeing their creativity and performance , preserved for prosperity . Creating history of SL .
When it goes wrong , Linden Labs have an abuse process , they state :- ' Abuse occurs when someone violates TOS and or CS and welcome area guidelines , intentionally or maliciously ' . Includes ' Abuse through voice chat , on going abusive behaviour'.
In Real Life , under UK laws , this behaviour may constitute :-
1. Cyber Bullying '
2. An offence against The Computer Misuse Act 1990 .
3. An offence against the Communixcations Act 2003
4. Slander
5. Harrassment .
The process of reporting is to file an 'Abuse Report '. They reply by email , implying they will deal with it .
However , is it a 'surprise or a delight to.... ?'
1. Have your visitors and performers barged , verbally abused , your sim (part of sim ) crashed , venue crashed .
2. To be forced to close said venue , sim , because of on going abuse , behaviour .
3. To be followed and abused , harassed at your own home .
4. To loose thousands of Linden dollars setting up a venue only to be moved on , forced to close .
I can identify individuals from almost daily unwanted contact , who , carry out this behaviour and abuse . They create multiple accounts on a daily basis. Main account names appear to be Admiral and Nym . I have information that allegedly gives their RL names and locations . They create bloggs about their activity in SL .
Is this behaviour a violation of TOS , CS . We are two of a growing number of frustrated residents , even Premium account holders who have been subjected to months of abuse . Causing , extreme anxiety , stress , inconvenience , beyond belief . There is no pleasure , no enjoyment , no nice surprises .
You then file an abuse report , get no reponse, to find out from a call taker at LL that you have to be a premium account holder . So , it would appear the person who is not is ignored .

What reassurances and actions can you give me relating to the following :-
1. To stop the same people making numerous accounts 50 or more each and counting , creating accounts on a daily basis , with the soul purpose of 'griefing ' others ?
2. Can Linden Labs track and block IP addresses ?
3. What can Linden Labs do for us .

Yours Faithfully ,
Annasue Barzane and Robert69 Little

So now Linden Lab switched to server baking to help reduce the chances of griefers crashing sims among other things .. so now griefers are over loading sims with scripts that over load users graphic cards that cause computers into a graphic card failure/memory dump reboot.. with reports of some graphic cards actually being damanged.