There is no worse institution in Estonia than the ...

There is no worse institution in Estonia than the Estonian Post !!! Very often I receive parcels and it has never happened once again that I would have had trouble getting the parcel. Couriers do not know downtown Tallinn and callers have problems with gentlemen.In addition to having to pay at the post office, I also have to pay for many phone calls before I receive the parcel to the customer service of Estonian Post. you can still talk to the offended customer service representative about how I talk to her.
In summary:
Customer service on the phone 1661 - none
Courier service, parcel delivery - through great difficulty towards the stars !!