I took my vehicle in for a simple oil change. I wa...

I took my vehicle in for a simple oil change. I was greeted by CJ, who was very pleasant and professional. He told me my service would take about 45 minutes for which I was grateful after spending 5 hours recently waiting at another local dealership having an oil change performed on our other vehicle. Upon my inspection, a few minor issues came up on the car which CJ advised me of early . I got the few minor addictional issues handled on my vehicle and got out timely. CJ kept me informed through the process, was polite, professional, courteous, and I was not taken advantage of or pressured into service not needed on the vehicle. During my wait for the repairs, I witnessed how well he treated other customers, one who was very clingy, not to be disrespectful to her, but he treated her professionally and respectfully. I also witnessed another service advisor help with a very elderly man. I am in the business of customer service and rarely see what I teach my employees, we'll, during this visit I amazed. The dealership is great, the service was fantastic and reliable. I will be taking all of my vehicles back to David McDavid in Frisco and I will definitely refer business to them.