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Review of PerfectMind

I was extremely happy with Perfectmind for several...

I was extremely happy with Perfectmind for several years until the day came that I had to make some changes in my business and needed to cancel my service with them.
I called support to inform them that i needed to cancel my service through them and I was told that I would get a call back by one of their case managers in about 3 days. Well, around few weeks went by and I never got a call. When I called again to inform them of my need to cancel, I was given the same speech. I told them I need to speak with someone now as I have already been down this road once already and requested the number of the person handling the case, I was told that was not possible. "It is not an outside line. I will email the person and tell them to call you."
I told them if this person is going to call me, then they definitely have a direct line. Let me call them so I can move on. Needless to say, I got the "Run Around" again.
Now I am wasting my valuable time waiting to find out if this 3rd party will ever call me. Had Perfectmind handled this situation better, I would have happily written a great review and definitely recommended them to other business owners looking for this type of service.

That ship has definitely sailed.