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Review of Steven scott management, inc

I couldn't tour the actual apartment until it was ...

I couldn't tour the actual apartment until it was vacated due to COVID. Understandable. My move in date was October 5th instead of Oct. 1st because they asked me to give them a week to replace the carpet per Robertta Warnpeh the assistant manager. After being homeless for five days, paying for a hotel, movers, and storage, I come to the "CLEAN" apartment as you can in the photos below. Disappointed with what I saw, I spoke to the property manager Rhondijaah Mafe who condescendingly replied the apartment was cleaned and she approved it. I asked her if she looked at the photos, and she said "No, I'm Busy, You need to make an appointment." I asked her if she walked the apartment herself, and she said "Yes, and I approved it." I told her that she should be ashamed of herself, and her response was "She's giving the same energy." Robertta then got up and closed the door in my face.
I attempted to contact the regional manager Aimee Golden-Sorrell leaving multiple voicemails, she finally responded by text. After an extensive text session, Aimee finally called me after 5pm on Friday October 9th to tell me that she would meet us at the site on Monday and walk the apartment herself and offer a different unit after Rhondijaah confirms it. Rhondijaah never confirmed.
Today, Aimee walked the apartment with us and of course, she justified Rhondijaah excuses and agreed that the apartment was cleaned, stating they would clean the living room carpet again, and replace the carpet in the other areas, or refund our money. Rhonjidaah, rolling her eyes while standing behind Aimee, I told her that I felt it would constantly be an issue, so I would take a refund. Aimee told me that my money would be refunded by 12pm, and I still have not been contacted back. I contacted Stacey Neameyer last week, and I still have not heard back from her. Not only has Steven-Scott and Ridgebrook not lived up to their Do the Right Thing saying, the staff is unprofessional, and has contributed to me being homeless, in addition to still holding all my money. This company is represented by people who lack integrity and are not held accountable by their supervisors. See photos below.