You have to gather all your paperwork on your own,...

You have to gather all your paperwork on your own, they do not return your calls/emails. I literally had to pop up in the office to get updates. When I asked Steve for a rental. He sent Megan a text saying I m bugging him about a rental. He sent me that text by accident. Very unprofessional & poor communication skills. God forbid I get into another car accident but if I do I definitely will not work with them anymore.