Matt Hart

Review of Hagerstown Ford

Came in for warranty work. Trash, broken parts, an...

Came in for warranty work. Trash, broken parts, and unused parts, were left in the trunk of my car. I am not sure if they even did the work correctly, since there were left over parts and broken parts. They called to follow up with me and I explained everything to the female caller. Her tone changed and she couldn't wait to get me off the call. She said she would have the service manager call me back. It's been several weeks and no one called me back. At this point, I will not take my vehicles here unless I don't have another choice.