Greg Quintero

Review of Sterling McCall Acura

I m always shocked at how much they charge for bot...

I m always shocked at how much they charge for both parts and service. A replacement key and fob is about a 300% markup. To program a key (about a 16 second exercise per YouTube video) costs $160! Trying to stay in my lane, but this is ridiculous! Never coming here again or buying an Acura again. And it took about two hours..and when they pulled it up ready , the key wasn t working properly! This was a simple exercise. What kind of QA/QC are they missing on complicated engine repairs?!