Kristy C

Review of CHOTTO MATTE SOHO

I used to absolutely adore this place, especially ...

I used to absolutely adore this place, especially the Bento Box (lunch menu). However, as I went there one day expecting a brilliant lunch with a friend, the service of the staff was so unwelcoming it made the food taste bland and the place just completely lost its flare.
It took 10 minutes for a staff to bring in the requested sparkling water; another staff just left the food on the table without explaining what was served, on top of having a, "why are you here?" all written over his face.
I would have expected a little more of courtesy and hospitality from a restaurant of such.

Such experience clearly does not apply to all service staff and has been brilliant prior to this certain visit. I've been going to this restaurant for almost 4 years now and this was just extremely disappointing.