I bought a pre-owned Mazda 2 from the dealers. I w...

I bought a pre-owned Mazda 2 from the dealers. I wanted to make the purchase hassle free as they have mentioned. The sales person showed me all documents, which look fine to me. I completed the paper work and then the sales person handed over me the key. He gave me only the manual key. When I asked for the remote key he mentioned he will look for it and asked me to call after couple of days. After couple of days the salesperson said that he is not able to find the remote key and it will be very cheap to make a new one. I took his word and he suggested me a key maker. The key maker is asking me 175$ for a remote key, which is not at all cheap.

I called the Toyota manager and told him the issue. The Toyota manager told that they never mentioned me that the car has two keys, so they are not obligated to do it. However, they never mentioned me that the remote key is missing either. They misguided me by saying it will be very cheap to buy a new one.

This a complete opposite of HASSLE FREE.