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mina wahba

4 years ago

STAY AWAY. we bought a brand new 2020 VW Tiguan in...

STAY AWAY. we bought a brand new 2020 VW Tiguan in June they called us the next day and they said they sold us a car that belongs to service and we need to go back and pick up another car with same options. we bought the car and we rarely drive it due to working from home after 3 month the car started to smoke and make weird noise we took it back to service and they kept it for 2 weeks. they changed the compressor and tensioner and called e to tell me my car was ready. i went to pick up my car and it died right in their parking lot. service tech told me he is not even sure what's wrong with this car anymore. i talked to sales manager and he said there is nothing they can do and they gave me VW customer service number to deal with and they accepted no responsibility.

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