Ermira Malo

Review of Seven Corners, Inc.

The absolute company I have had the misfortune of ...

The absolute company I have had the misfortune of dealing with. I purchased a PRIMARY insurance policy before going to my trip to europe. On my way back over 2 months ago I lost my luggage. I filed a claim automatically with the airline and they stated they would investigate where my luggage was being helped . I called seven corners right away and they requested documents which I provided right away. After a dozen phone calls and following I finally heard back a month later that my receipts that I provided for reimbursement of all the belongings in the luggage were not sufficient because they did not prove they belonged to me . All the receipts clearly had my name on the bottom but nonetheless they requested BANK STATEMENTS and credit card statements to show I had actually paid for these items. I provided all they asked for and after another dozen calls with absolutely no resolution I escalated this to management . I then was told that they needed proof that the airline had not reimbursed me. WHY WOULD MY PRIMARY INSURANCE THAT I PURCHASED INCASE OF ANYTHING HAPPENING NEED PROOF FROM THE AIRLINE ! I nonetheless provided this proof and then waited once again . I called again and then was told that the AIRLINE mist reimburse me for my missing luggage and that they would not pay out until the airline did . I READ THE FINE PRINT and nowhere did it say on the LEGAL document that we must file a claim with the airline for reimbursement . WHY AM I FILING A CLAIM WITH SOMEONE OTHER THAN MY TRAVEL INSURANCE THAT I PAID FOR WHICH IS A PRIMARY POLICY NOT A SECONDARY POLICY. Nonetheless I again went ahead and filed what they asked for from the airline even though I know ITS NOT RIGHT! Here we are two months later with absolutely no resolution. THEY TRIED EVERY TRICK NOT TO PAY ME FOR MY LOST BAGGAGE . ITS A SCAM STAY AWAY! Their own supervisor CHRISS couldn t believe what they were doing to me and the run around all for a measly coverage amount that the policy covers . Nonetheless I am not giving up and have hired legal help.

If seven corners wants to investigate this further my policy certificate number is TSCCT18-100234 I have hired a lawyer to file a lawsuit against them . This was anything but HASSLE FREE! Stay away!!!!!DO NOT BUY!