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If I could give them zero stars I would. My daugh...

If I could give them zero stars I would. My daughter bought a used CRV in December of 2019. Car was clean, ran well, and the salesman at Apple Tree gave us a detailed list of all the work and inspections that had been done on the car prior to purchase. Within a week of purchasing the car, we developed a transmission problem and were told part of the issue was old, varnished transmission fluid, something they claimed to have checked before selling the car. An $1800.00 repair followed, and I will give Apple Tree some credit here because they covered $1200.00 of the repair. A couple of months later we check the oil, and it is two quarts low and black in color, obviously it had not been changed when the car went through it's pre-sale check. After speaking with other people in the area who have had experience with Apple Tree, I find that my issues are not at all unusual. Before doing business with Apple Tree, I had bought and serviced five Hondas from Friendship Honda in Boone, and have had nothing but great experiences with them, and since the purchase of the CRV, I have driven to Boone and purchased from Friendship again. Do yourself a favor and go out of your way to do business with any other Honda shop. This review is not written out of anger--these things all happened several weeks ago, so I'm not firing off a hot headed review. I can't recommend Apple Tree to anyone under any circumstances. Take your business elsewhere.

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