Frank De Paz

Review of Gateway Chevrolet

This, is my review for AutoNation Chevrolet on Be...

This, is my review for AutoNation Chevrolet on Bell rd leading to this dealership Gateway Chevrolet

Awhile ago, I gave this place (AutoNation) a 5 star rating. Today, I took back 4 of my stars. Reason being? Well, today I pulled into the service dept wanting an oil change, fifteen minutes go by and I'm invisible to everyone working in the service dept... A black SUV pulls in and gets immediate attention so I drove off. The least they could have done was acknowledge me and say.. Sir, we'll be right with you, thank you for your patience e.t.c... not even eye contact from these people.. My truck was purchased here too, brand new 53k vehicle.. Anyhow, I came here to Gateway Chevrolet, I wasn't even in the bay before some lady waved me in. Then, she let me know that someone will be right with me. A very kind, caring woman named Liz came out to help me. The service is night and day between these 2 places. Originally, I came here to Gateway to purchase a truck but they were all out of the vehicle i wanted... I should have waited and came to this location for my vehicle purchase. This, will be my Chevy dealership from now on.