This review is for Roost, one of the restaurants a...

This review is for Roost, one of the restaurants at Top Notch (the one off the main entrance).

Simply put, I would not go back. All aspects of the meal were sub-par and we were especially disappointed since this was Top Notch Resort. The staff did apologize for our remarks but blaming the issues on "we are busy" is a terrible excuse for a 5-star resort who should know how busy they will be on a holiday weekend. I fear management is more of an issue than how busy it was.

Service: It was not great. The host miscalculated the wait time by double and seated other people prior. The waitress was rarely found and left our drinks empty numerous times. It also took over an hour for our food to come out after we ordered it. As a side note, would it be so hard for our waitress to smile?!?!

Food: Some of our food was great, others not so much. We ordered two burgers medium-well....they came out medium-rare if that (only the outside was cooked complete, the inside was bright pink). I find it very hard to screw up a burger so badly.

Environment: Loud and uncontrolled kids ruled the night. I understand it is an "apres-ski place" and has a bar. But still, have people control their kids. Especially when they are walking around with smores spears! The place could also use some sound deadening so we could actually hear ourselves think.

Other: Get new knives. For lack of better words, they suck. I have no idea how they passed through management or testing. Who ever approved of them should be fired. They can't cut! They are totally useless!