Hannah

Review of Red Light Clothing Exchange

Customer service is the worst I have ever seen. I'...

Customer service is the worst I have ever seen. I've been there many times and every time am greeted by one rude cashier or another. When I asked a question about where the dresses were, the cashier sighed VERY obviously, and made it seem as though it was SUCH an inconvenience to show me where they were. And when he could FINALLY drag himself away from his all-important business of doing nothing but glaring around the store, he took me to the far wall and quickly pointed to a selection of PANTS, saying "there are the dresses". He then left me there, and I finally found the dresses on the opposite side of the store. The next and last time I went there, I found a hat that I REALLY REALLY wanted. However, it was on display and therefor not for purchase. It would be available the next week, when I would be out of town. I asked the cashier if she could please reserve it, and she said she would but only if I paid in advance. I did. HowEVER, when I returned to my trip, I found the hat that I had drooled over for weeks had been BOUGHT. Furious, I told the same girl that I had reserved the hat with that I had ASKED FOR IT TO BE RESERVED and asked where it went. She replied "first come first served" and refused to refund my money. NEVER GOING BACK AGAIN!!! DONT GO TO RED LIGHT UNLESS YOU WANT TO BE BELITTLED AND CONDESCENDED BY THEIR DISHONEST EMPLOYEES!!!