Andrew Calver Review of JW Marriott The Rosseau Muskok...
They almost have something close to what they are ...
They almost have something close to what they are intending to provide. Seasonal staff is hit and miss and found to be either awesome or very unhelpful. Check in experience was very painful and had to wait 3 hours for our room to get ready after calling days ahead requesting early check in. Grounds are not kept as well as they could be. After rain showers, the out door lounge chair cushions were left unattended to, should have been flipped or replaced. Security is a pia as they confiscated people s $12 drinks in plastic cups in the pool area. We were asked to leave the camp fire and wishing well area as we had beer that we purchased from them as this was considered open water area. Transportation around the property is a huge issue due to the elevation changes, this could be easily resolved with a constant trolly rotating from the top to bottom every 15 min. This was our 2nd visit and most likely the last as the value and experience for the dollar was not there. Rated 2 for value and experience for money spent.
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