felicia cooley

Review of Acura Carland

I'm absolutely overwhelmed with the experience I h...

I'm absolutely overwhelmed with the experience I had at Acura Carland. I had been a stay-at-home mom for many years so money was pretty tight for us on one salary. About a year ago I separated from my husband and had to get back into working full-time to support myself and my daughter; it has been very challenging. I didn't have the best credit, nor an impressive salary and I told all of this to the sales manager, Mark Lebowitz. I told him I was just looking but he encouraged me to come inside and he would do all he could to help me. I had been driving a 17-year old minivan that had 311,000 miles on it. Mark and Paul Byun, the finance manager, worked way past closing time to get me approved for a 2008 Acura MDX!!! This is the nicest vehicle I have ever owned. When Mark took me for the test drive I thought he was kidding around with me. This was one of the most remarkable and easiest experiences I've had in years. I couldn't hold back my tears. I know that most people don't trust car salesmen but these gentlemen are genuine and they stood by their word. I thank God for them from the depths of my heart. I have reliable transportation, an opportunity to build good credit, and the anticipation that this is the beginning of great things to come. And he threw in a free future oil change and a full tank of gas as parting gifts - the best! Thank you Mark and Paul. No matter where I'm living in the U.S., I plan to purchase every car from this dealership.