I believe traders in general sucks. They re slow a...

I believe traders in general sucks. They re slow and very pricey for the slightest issues. I canceled my policy and was told I d receive a check in 1-2 weeks and didn t receive it till a month later and the amount was wrong by 100$. When I contacted customer service I talked with a woman named Roxi. She is the only reason I m giving them a 5 star because her service was amazing. She let me explain my issue and was immediately able to help me. She spoke clearly. ( I didn t have any issues with understanding what she was saying.) She was very informative and helpful during the situation. I really appreciated her help.