Could not have been more disappointed. While the ...

Could not have been more disappointed. While the area and the mountain itself were perfect and we enjoyed the slopes, the management HORRIBLY OVERBOOKED the facilities. It was a total profit grab over the holiday weeks, and they couldn't have cared less about customer experience. Hours in line to pick up the tickets you booked online and paid in advance. Then more hours in line to get the equipment you also book online and paid in advance. Even the kids Traxx program was so overbooked that my kids hated it. An entire 4-hour morning and all they got was one ride up the magic carpet. Really? The salt in the wound was that after we waited forever to get our tickets, and equipment, then the lines at the lifts were 30-40 minutes long. Waiting 30 minutes to do a 4 min run down the mountain is absurd. We paid a total of $865 in lift tickets and equipment rental for our family of 4 to have 2 days on the mountain. I think we got a total of 10 runs in over 2 days due to the lines and congestion. Needless to say I'll never go back and I'll make damn sure none of my close friends or family ever do either.