Benjamin Boulanger

Review of Executive Kia

This dealership is the model that all dealerships ...

This dealership is the model that all dealerships should strive to be. There was no hassle or haggling. Everyone was straight forward and transparent. When an error was made, it was corrected immediately. When an error was made in our favor, it was honored.

Working with Mike Crespo and the sales department was a wonderful experience. We were more than satisfied with the process from beginning to end. His professionalism was second to none. There were mechanical problems noticed before delivery. A promise to fix it was made and honored. He answered all questions about the car in an honest and timely manner. We cannot save enough good things about the sales department; however, I will say they we look forward to working with them in the future should we need another car in the future.

The finance department was incredibly wonderful to work with. They took the time to go over the paperwork in detail and took the time to answer and certify every line with us. Their offered warranty programs were very good and very tempting; we however decided to decline them.

The service department is very professional and patient. They went over in detail all questions I had on previous service completed to the vehicle. They did a wonderful job turning the car around for sale on the lot. The result is a car in where I have a very high degree of confidence in its road worthiness.

All car dealerships should look to Executive Kia of Wallingford if they want to see what works when selling cars. I am extremely happy and look forward to working with them in the future.

-Ben