I booked the Able group to get a quote for a show...

I booked the Able group to get a quote for a shower replacement. On agreed day, I had a call that a plumber was not able to come that day. That's ok, can happen. We got another appointment day 2 days later -it was yesterday. A plumber rung saying he was on his way and to confirm the address, and he never arrived. We rung his number, busy - and he didn't call back. We rung another number, and left message. No response. Dissapoining. Not professional.