I had a problem for the first time with a Fritz bo...

I had a problem for the first time with a Fritz box and must say, the service of AVM is great. Alone, that one is informed in the waiting loop about the "waiting place", so I have not experienced so far.
The problem with the device occurred on Wednesday. After telephone consultation with the service of AVM, I was able to deliver the box on Thursday at the reception at the friendly ladies. On Tuesday of next week came the call from AVM that I can pick up a new device.
3 days to get a replacement device is really alright. What more do you want. Also with the devices of AVM I am so far very satisfied. Keep it up!!