Sadie Janks

Review of Hendrick Honda Charlotte

I never imagined buying a car would be so easy and...

I never imagined buying a car would be so easy and such a positive experience! Before Hendrick Honda I started my search out at a little used car lot where I was immediately dismissed and disrespected . I felt extremely pressured and honestly they couldn't even get my name right. The second I walked through the doors of Hendrick Mellissa greeted me immediately with a bright smile. Instantly I felt comfortable. She was GENUINE, open and honest with me from the start, and patient. Showing me great options but not overwhelming me. Once narrowing down on a car they did not once pressure me and were completely understanding of my situation. Dorian walked me through financing questions. They ensured the car was in the best condition! The next day they answered every possible question. I truly felt comfortable making the decision. Chris walked me through all the paperwork while again answering all my questions she went over the warranty options, which is a huge peace of mind. I picked up a beautiful vehicle that evening. I cannot express enough how grateful I am! Being my first car purchase I was nervous due to some pretty terrible experiences. I highly recommend saving yourself time, stress, and frustration and starting at Hendrick Honda. I will only use these folks in the future. Thank you so much to everyone!!!