LeeAnne Walters

Review of Al Serra Auto Plaza

ONE STAR IS TOO GENEROUS!!! The dealership tried t...

ONE STAR IS TOO GENEROUS!!! The dealership tried to overcharge my warranty company by billing for over what the mechanic book calls for(Yes I have proof) They lied to Chrysler about how much time they were billing for and said they didnt over bill. The dealership(also Chrysler Certified) I orginally bought my van from made me promise to NEVER let Al Serra touch my vehicle again and I wont. Also because I am a woman the phrases, She just doesnt understand how this works and She just cant seem to grasp this were used. SCANMERS!!!
UPDATE: My warranty company is not the problem, your dealership trying to charge over what is allowed to be billed per the book is the problem, you tried to charge 2.4 for a 1.0 job. And what I did pay for out of pocket is still broken, that's why I filed a complaint with State of MI.