Rachel Lu Review of ACCT Philly
Ridiculous, horrible, just plain stupid staff. I c...
Ridiculous, horrible, just plain stupid staff. I called to make sure a cat was there, which I saw a couple weeks ago when I visited, so I could come in and adopt him. I had his name, description, and location of his cage. The woman on the phone was absolutely horrid. She said she couldn't tell me unless I had the animal's ID number, I told her I had his name and told her his cage was in the back of the room she replied "well I'm not in the cat room I'm at my desk." ARE YOU KIDDING ME? I've been there, your "desk" is a little table literally steps away from where the cats are kept. I honestly couldn't believe my ears. I asked her, "could you go into the cat room?" Which would take her MOMENTS. She laughed, I kid you not, LAUGHED, and said no, I'm busy with other adoptions. Other adoptions? I called at 1:05, the center opens at 1. Even if there were other adoptions, it would take 5 seconds to check or ask someone else to check. Not to mention the attitude was absolutely uncalled for. It's like these idiots forget what their main objective is: FINDING HOMES FOR THE ANIMALS. Instead they all get wrapped up in feeling like they have some sort of power when their job is literally cleaning feces. Reality check for the menial animal shelter workers: please focus on rehoming these poor animals instead of treating potential adopters like crap to give your ego a boost and add some meaning to your pathetic lives. I had a similar experience when I went in person a few weeks ago actually. I meant to adopt the same cat but was left in the waiting area for over 30 minutes while the "workers" sat at their "desks" doing absolutely NOTHING.
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