Boaz van den Helder

Review of General Logistics Systems Neth...

Deliveryman rings the bell and then calls up the c...

Deliveryman rings the bell and then calls up the common stairwell of our flat if we come down, instead of walking to my front door. I pay for door-to-door delivery and not for street delivery. A complaint about this to customer service is not taken seriously because the delivery person does the same trick a week later even though he would be "addressed by a team leader".
I call on online stores to switch to a delivery service that is customer-friendly.