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Deborah Lopez Negron

3 years ago

I don't why these reviews are there. It's crazy to...

I don't why these reviews are there. It's crazy to me. My worst personal experience was at Goldcrest Rehabilitation. They were so unprofessional, and rude, and lack of skill to manage care to clients that won't know the difference or good care or not which is a shame. This facility was a fresh of breath air. I was so impressed w the cleanliness, care, timeliness of medication. There physical training and occup training room is four times bigger then Goldcrest Rehabilitation in Hollywood, FL. I can unhonestly say, I don't know who makes the star rating, but Pompano Health and Rehab should be five star. If you want to experience a true one star, try Goldcrest Rehabilitation in Hollywood, FL. To be clear, with this star rating, I was concerned about coming to this facility. If this place was a one star and the other was a five star, made me very concern because I just experienced the worst patient care. From rude, lack of timeliness on medication, cleanliness, needs a over all face lift, billing for items that he never received, medication, lack to training. The PCA had better training then some of the ones called nurses which is sad. It's not all the personal but several. I came to the conclusion, that they are used to managing patients that are bed bound and have no awareness of time or of the type of care they receive and for that reason, some one like us who is aware and can say, where my medication, or could you please call for a exterminator, or could you please provide some clean this area or item thoroughly because some had thrown up several times. Outcome of those request, no exterminators came, black mold thru the air-condition, was told that they didn't have any products to clean at night. They cleaning people do it during the day.

Pompano Health and Rehab, is clean, helpful, organized, professional, and allows you to carry on w your day to work knowing your love one is in good hands. So far have been a joy!!!!! Omg, I can't tell you how I feel so much better. This facility displayed to me, that it wasn't me, i/we where not the issue, or my limited insurance that prevented me from obtaining quality care, it was the previous facility, Golfcrest. Thank you Jesus for hearing my prayer and giving me a comparison. What a difference!!! Goldcrest should take a tour and model this local.

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