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Jonathan Parsons Review of Hilton London Metropole
Location in the city is nice. Quick access to unde...
Location in the city is nice. Quick access to underground, markets and restaurants. The rooms however left lots to be desired. Out towel rack in the shower was hanging out of the wall with its anchors barely holding it up, tiles were cracked and could see holes in the wall around the back of the toilet. Our TV didn't work when we arrived and it turned out all the cables were unplugged from the back, also there were stains on the curtains that were either blood, pasts sauce or something else red (not large stains but small and noticeable). The pool and steam room were both out of service for our 3 night stay as well. The lobby is nice and lively and the staff was helpful but want overly happy with our stay for what we paid.
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