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Just made an online purchase of a used 2013 Genesi...

Just made an online purchase of a used 2013 Genesis sedan from Toyota Sunnyvale. What a seamless and great experience! On Sunday afternoon, I clicked on the interest button and within minutes, I received an email and then a phone call from Brenda. She was very helpful in describing the car's condition and after some additional investigation on my part, I called her back and we agreed on the sale and a tentative trade-in price on my 1996 Avalon. I completed and online financing application, and by Monday morning we had a deal. On Wednesday, I drove my Avalon 400 miles and when I arrived Brenda met me and they examined the trade-in, completed the paperwork, and finished the final clean-up of the Genesis. Ken, the finance guy, had the paperwork, ready and within 15 minutes with him, I was on my way back to Orange County with my new (to me) Genesis. The car performed perfectly and I have nothing but praise for the process.

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