Overall, it was good, but I was at times belittled...

Overall, it was good, but I was at times belittled, or made to feel unwelcome. For starters, I made a reservation in advance for one room, two beds, for two people. When I arrived, I was immediately asked if my reservation was for two rooms. When I told them no, I was told "we don't have your reservation, and we don't have any rooms available." Even though I showed them the reservation confirmation, they said no rooms were available, and the idea was for me to just leave. Calling the booking agency left the ball in my court, and the agency insisted it had been confirmed. The hotel then told me that there was a problem with my credit card and they cancelled the reservation, and emailed me about the cancellation. I never received the cancellation email, and I handed my phone over to the receptionist and she spoke to the booking agent directly. While she was on the phone, a man, whom I assume to be the manager, came out from the back and walked past me, glaring at me like I was some kind of problem.
I would have preferred that he spoke to me directly rather than put the female receptionist in front of me delivering me the ambiguous news. This was reserved and confirmed and non-negotiable. It is my belief that they wanted to make more money off of two rooms rather than one, and therefore they told me there was no reservation. Eventually after being persistent enough, they caved in and told me there was indeed one room available. The room was very nice. The hotel was very nice. The staff for the most part were very nice, but the first impression was definitely not a good one. Be wary of their tactics and how they try to control your money and decide how your money is spent. I didn't let them win and they didn't seem to like that. Other than that, the hotel was very very pleasant. The fitness center was great. The breakfast was full of many options with an outdoor eating area. The private beach was not exactly connected to the hotel, but access was free for those who brought their room card. Would I stay again? Probably not, just because my initial impression was not a good one, and I'm sure that there are better hotels in the area that cost less and treat you with more respect.