Karen L Haws-Bialeck Review of The Step2 Company
I can't say enough good about this wonderful compa...
I can't say enough good about this wonderful company. We bought a mailbox with 2 doors by them at Lowes for our new home out in a very rural area. It looked very elegant. Well, a knot-headed couple on a 4-wheeler decided to drive by on the 4th of July and put a firecracker in our lovely new mailbox. Miraculously the only thing destroyed was one of the doors. My husband is a disabled Veteran suffering from PTSD, so this incident really rattled his nerves. He filed a police report, but the officer told him that there wasn't a lot that could be done without a definitive identification of the kids who perpetrated such a mean trick. This wasn't the first time they had destroyed mailboxes either using various and sundry destructive devices.
Meanwhile my husband also contacted The Step2 Company hoping to buy a new door to replace the destroyed one. Those kind people told him that they would send him a new door at no charge. Well, then it got lost in transit. What did they do? They sent out another door overnight, and now our mailbox looks fabulous again. They should do a commercial that features our mailbox. It is amazing that it survived a firecracker without any more damage than one disintegrated door. We are very grateful for our sturdy mailbox and their help in soothing my Darling's shattered nerves.
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