Shelli Fortin

Review of The Grove Orono

My daughter lived here for one year. She was told ...

My daughter lived here for one year. She was told that a great thing about a lease at the Reserve is that they relet in the summer, so if you are not going to be there, instead of a sublet where you would be responsible, they will relet the apartment for you. She paid the $480 fee to relet, moved out, turned in her keys, and then was charged the rent for the other months, too! Turns out the person they relet to never moved in, so it was her responsibility per the fine print in the contract! Not only did they charge her the rent, but also overage charges on electricity, when she wasn't even living there. When asked why she was responsible when someone new had signed a lease, they said they were both responsible- so they are getting rent from two people who are both not living there! And good luck trying to resolve any issues- they never return phone calls....and just remember, all those 5 star reviews are because they give the residents a gift card for a good rating....