Okay, I on purposely took my time to give this rev...

Okay, I on purposely took my time to give this review for PHRG. This is an honest review, to put things into perspective I'm from another country (UK) where our homes have stood for hundreds of years and the windows and doors are, in my opinion, generally made much better than American products, probably due to the cold insulation, noise reduction, and solidity expected from Brits. My wife and I live in Atlanta and a salesman (Justin Pagano) visited us to give us a quote for Windows, we wanted to see how much they'd be and perhaps we'd consider it sometime in the future. We had little intention of buying at the time. Justin was very courteous, gave an excellent sales pitch and stayed for a very long time trying to ensure he left with a sale. I even gave him a hard time explaining why I preferred British windows but he kept his calm, explained everything extremely well and gave us his word that PHRG Windows were amongst the best in the business so we decided to buy a few Windows to test them out. I loved the warranty that other reviewers have commented on too. When the Windows came to be installed I expected two guys to come fit them, but four came instead. Each introduced themselves, were again extremely polite, courteous and professional. They took very little time to do the install and the Windows looked excellent when they were done. There was no mess, no disruption other than getting out of their way to do the work. They then explained how to use the Windows and were on their way. My wife and I inspected the work after they'd left and all that needed some detail was for us to repaint some of the inside woodwork as the Windows made the wood look so dated or yellow looking since they were so bright and new. About half an hour later, to our surprise, an auditor came to inspect the work the four men had done. He again was very personable, professional and courteous. He was very pleased with the install and thanked us for our business reiterating information about the warranty and calling if we needed anything else. We had the Windows fitted in January, it is now April, I have to say I am delighted with the Windows, the workforce and the whole process. The Windows were worth paying that little bit more for. Yes you may get Windows much cheaper, or going for something comparable like Andersons, but you will be disappointed with something like we have recently. As an example, I had a back door fitted from a competitor because my wife couldn't stomach the price Justin from PHRG had quoted us for our small back door. Well the new door we have is only there because of the wife! I didn't want to go with the competitor and now she sees why. The workmanship of the new door is okay but the fitting was no where near as good as PHRG. The aftercare and customer service let them down too. I will now not seek window or door work from any other contractor moving forward. We will be having the rest of our Windows replaced over the next few years as funds become available and PHRG will be where we return our business. Apologies for the long review but for me detail is everything.