I am amending my previous rating of 1 star to refl...

I am amending my previous rating of 1 star to reflect the prompt attention that Jason (the owner) has paid to this issue. Unfortunately after a few calls and the same issues, it took a 1 star rating to bring this issue to the forefront, but Jason and Kevin have responded and have acknowledged the issues that have been happening over the last while.
Great response to my issues and the subsequent follow up to ensure that things are moving forward as we continue to work to resolve this.