We've stayed at the Avalon properties quite a few ...

We've stayed at the Avalon properties quite a few times now and never really had the best experience so we will not be returning again. The property is quaint and beautiful. Room was spacious but smelt extremely musty and as if someone hadn't flushed the toilet for a few days. Our bathroom light didn't work and there was no hot water.

For breakfast, we dealt with a super nice guy but our order was mixed up 4 times. I'm not getting into it but it was a hassle. We generally get a 4pm check out because of our "status" but had to check out at Noon because of Covid. That's understandable except that it didn't apply to a nicer hotel the night before down the road. It's all small stuff really but when the rooms are $350 a night, I feel the caliber of the hotel and customer service should be a lot higher.